maximlupey
maximlupey2mo ago

Login problem

Looks like there is some login problem, my account is empty now and no api access
Solution:
looks like I was in EU region and then landed in US automatically
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6 Replies
Marc
Marc2mo ago
If you’re on Langfuse cloud, are you on the correct data region?
Solution
maximlupey
maximlupey2mo ago
looks like I was in EU region and then landed in US automatically
maximlupey
maximlupey2mo ago
now I am able to log in to my EU region
Marc
Marc2mo ago
ok awesome, thanks for confirming
maximlupey
maximlupey2mo ago
I am having problem loging in to US instance again also having problems with reseting password @Marc
Marc
Marc2mo ago
We have deployed a fix, please force refresh the page (cmd+shift+R) to clear any browser cache. This should resolve the issue.